Data & Privacy

TJ999 Privacy Policy

At tj999, your privacy matters as much as your winnings. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it and what rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.

Last updated: 1 January 2025  |  Version 2.4

How TJ999 Protects Your Privacy

Six core commitments that define how we handle your personal data at tj999.

256-Bit SSL Encryption

Every piece of data you send to tj999 — from your login credentials to your payment details — is encrypted using 256-bit SSL, the same standard used by international banks. Your data is never transmitted in plain text.

No Data Sold to Third Parties

TJ999 does not sell, rent or trade your personal data to any third party for marketing purposes. Your information is used only to operate your account, process payments and comply with legal obligations.

Minimal Data Collection

We only collect the data we genuinely need to run your account and comply with our licensing requirements. We don't collect data for the sake of it, and we don't keep it longer than necessary.

Your Rights, Always Respected

You have the right to access, correct, delete and export your personal data at any time. TJ999 will respond to all data rights requests within 30 days, free of charge.

Transparent Cookie Use

TJ999 uses cookies only for essential platform functionality, security and analytics. We don't use third-party advertising cookies. You can manage your cookie preferences at any time from your browser settings.

Opt-Out Marketing at Any Time

If you've opted in to receive promotional emails or SMS from tj999, you can unsubscribe at any time with a single click. We will never send you marketing communications without your explicit consent.

Effective Date: 1 January 2025  |  Version 2.4

01 Who We Are

TJ999 ("tj999", "we", "us", "our") operates the online betting and gaming platform available at tj999.club, including the associated mobile application and all related services. TJ999 is the data controller responsible for the personal data of members who use the platform.

This Privacy Policy applies to all personal data collected by tj999 through the website, the mobile app and any other channel through which you interact with us. It covers how we collect your data, what we do with it, who we share it with and what rights you have.

By creating a tj999 account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how we handle your personal data, please contact us at [email protected] before using the platform.

02 Data We Collect

TJ999 collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data received from third parties such as payment providers.

Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration or KYC
Contact Data Mobile number, email address Provided by you at registration
Financial Data bKash/Nagad account number, transaction history Provided by you and payment providers
Technical Data IP address, device type, browser, session data Collected automatically
Usage Data Pages visited, bets placed, games played, time on site Collected automatically
Communications Data Support chat logs, emails, feedback submissions Provided by you via support channels
Verification Data Copies of NID, passport or utility bills Provided by you during KYC verification
Sensitive Data

TJ999 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health data, except where required by responsible gaming obligations (for example, self-exclusion records).

03 How We Use Your Data

TJ999 uses your personal data for the following purposes:

  • Account management: To create, maintain and manage your tj999 account, including processing deposits, withdrawals and bet settlements.
  • Identity verification: To verify your identity and age as required by our licensing obligations. This includes KYC checks and ongoing monitoring.
  • Fraud prevention: To detect, investigate and prevent fraudulent activity, money laundering, collusion and other prohibited conduct on the platform.
  • Customer support: To respond to your queries, complaints and support requests in a timely and effective manner.
  • Responsible gaming: To monitor your gambling activity and identify signs of problem gambling, and to apply responsible gaming tools where appropriate.
  • Legal compliance: To comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements and reporting obligations to licensing authorities.
  • Platform improvement: To analyse usage patterns and improve the tj999 platform, including fixing bugs, optimising performance and developing new features.
  • Marketing communications: To send you promotional offers, bonus notifications and platform updates — but only where you have given your explicit consent to receive such communications.

TJ999 will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a new legal basis for the processing.

04 Legal Basis for Processing

TJ999 processes your personal data on one or more of the following legal bases:

  • Contract performance: Processing necessary to fulfil our obligations under the account agreement with you, including operating your account and processing transactions.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, age verification requirements and licensing conditions.
  • Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security and improving our services, provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

TJ999 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment providers: bKash, Nagad and other payment processors receive the financial data necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification services: Third-party KYC providers may receive your identity documents and personal details to perform verification checks on our behalf.
  • Game providers: Licensed third-party game providers receive your account identifier and game session data to deliver casino and live dealer games. They do not receive your full personal profile.
  • Regulatory authorities: TJ999 is required by law to report certain information to licensing authorities and law enforcement agencies, including suspicious transaction reports under AML regulations.
  • IT and security providers: Trusted technology partners who provide hosting, security monitoring and platform infrastructure services. All such partners are contractually bound to process your data only on our instructions.
  • Business transfers: In the event of a merger, acquisition or sale of all or part of the tj999 business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance.
What We Never Do

TJ999 never sells your data to advertisers, data brokers or marketing companies. We never share your data with other gambling operators for cross-marketing purposes.

06 Data Retention

TJ999 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

  • Account data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required by AML regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction, in accordance with financial record-keeping requirements.
  • KYC documents: Retained for a minimum of 5 years after the end of the business relationship, as required by anti-money laundering law.
  • Support communications: Retained for 2 years from the date of the last communication, unless the communication relates to a dispute or legal matter, in which case it is retained until the matter is fully resolved.
  • Marketing consent records: Retained for the duration of your consent and for 1 year after withdrawal of consent, as evidence of the consent given.
  • Technical and usage data: Retained for up to 13 months for analytics purposes, after which it is anonymised or deleted.

When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. TJ999 conducts regular data audits to ensure that data is not retained beyond its required retention period.

07 Your Rights

As a tj999 member, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at [email protected]. We will respond within 30 days, free of charge.

Right of Access

Request a copy of all personal data we hold about you, along with information about how it is being used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.

Right to Object

Object to processing of your data based on legitimate interests, including profiling for marketing purposes.

Right to Portability

Request a copy of your data in a structured, machine-readable format so you can transfer it to another service.

Right to Restriction

Request that we restrict processing of your data in certain circumstances, for example while a dispute is being investigated.

How to Exercise Your Rights

Email us at [email protected] with the subject line "Data Rights Request". Please include your registered email address and a brief description of your request. We will verify your identity before processing the request.

08 Cookies

TJ999 uses cookies and similar tracking technologies to operate the platform, maintain your session and analyse usage patterns. We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Analytics cookies: Used to understand how members use the platform, which pages are most visited and where errors occur. This data is aggregated and anonymised. We use this information to improve the tj999 experience.
  • Preference cookies: Used to remember your settings and preferences, such as your preferred language and display settings.

TJ999 does not use third-party advertising cookies or tracking pixels from social media platforms. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the platform.

09 Security

TJ999 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These measures include:

  • 256-bit SSL encryption for all data transmitted between your device and the tj999 platform.
  • Encrypted storage of sensitive data, including passwords (which are hashed and salted) and payment details.
  • Two-factor authentication (2FA) available for all member accounts.
  • Regular security audits and penetration testing by independent third-party security firms.
  • Strict access controls ensuring that only authorised tj999 staff can access personal data, and only to the extent required for their role.
  • 24/7 security monitoring and automated threat detection systems.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, TJ999 will notify you and the relevant regulatory authority as required by applicable law, without undue delay.

Your Role in Security

You also play an important role in keeping your account secure. Use a strong, unique password for your tj999 account, enable 2FA and never share your login credentials with anyone. If you suspect unauthorised access, contact support immediately.

10 Children's Privacy

The tj999 platform is strictly for adults aged 18 and over. TJ999 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe that a minor has registered on the tj999 platform, please contact us immediately at [email protected] so we can investigate and take appropriate action. We take underage gambling extremely seriously and have age verification procedures in place to prevent it.

11 International Data Transfers

TJ999 operates internationally and some of your personal data may be processed by our service providers in countries outside Bangladesh. Where data is transferred internationally, TJ999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.

These safeguards may include standard contractual clauses approved by the relevant regulatory authority, binding corporate rules or transfers to countries that have been recognised as providing an adequate level of data protection. If you would like more information about the specific safeguards in place for any particular transfer, please contact us at [email protected].

12 Changes to This Policy

TJ999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make material changes, we will notify you by email or via an in-platform notification at least 7 days before the changes take effect.

The current version of the Privacy Policy is always available on this page. The effective date at the top of the page shows when the current version came into force. We encourage you to review this page periodically to stay informed about how we protect your data.

Your continued use of the tj999 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using the platform and close your account.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way TJ999 handles your personal data, please get in touch with our Data Protection team:

  • Email: [email protected]
  • Live Chat: Available 24/7 from your account dashboard
  • Response time: We aim to respond to all privacy-related enquiries within 2 business days

For formal data rights requests (access, erasure, portability etc.), please email us with the subject line "Data Rights Request" and include your registered email address. We will verify your identity before processing the request and respond within 30 days.

We're Here to Help

Privacy can feel complicated, but we try to make it straightforward. If anything in this policy is unclear, just reach out — our team will explain it in plain language, no legal jargon.

Privacy FAQ

No. TJ999 never sells, rents or trades your personal data to any third party for marketing or commercial purposes. Your data is used only to operate your account, process payments and comply with our legal obligations.

Email [email protected] with the subject line "Data Rights Request – Access". Include your registered email address and we will verify your identity before sending you a full copy of your data within 30 days, free of charge.

Yes, you can request erasure of your personal data. However, some data must be retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations. We will delete everything that we are not legally required to keep.

Every marketing email from TJ999 contains an unsubscribe link at the bottom. Click it to opt out instantly. You can also update your communication preferences from your account settings, or contact support to opt out of all marketing communications.

Yes. All financial data including your bKash and Nagad account numbers are stored in encrypted form. TJ999 uses 256-bit encryption for data at rest and in transit. Your payment details are never stored in plain text on our systems.
Safe & Secure

Your Data Is Safe — Now Enjoy TJ999

TJ999 protects your privacy with bank-grade encryption and a strict no-data-selling policy. Register today and experience Bangladesh's most trusted betting platform with complete peace of mind.